[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_accordion admin_label=”Accordion” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] [et_pb_accordion_item title=”Student Information (International Students)”] [/et_pb_accordion_item][et_pb_accordion_item title=”General Information “]

Introduction

Welcome to Australian Institute of Engineering!

Australian Institute of Engineering is a Recognised Training Organisation (RTO), delivering Nationally Accredited Training. Australian Institute of Engineering is providing the following Qualifications to international students:

  • MEM30205 – Certificate III in Engineering – Mechanical Trade
  • MEM30305 – Certificate III in Engineering – Fabrication Trade
  • MEM40105 – Certificate IV in Engineering
  • MEM50105 – Diploma of Engineering – Advanced Trade

We acknowledge the importance of adult learning principles in the delivery of effective training. We believe that all students should be encouraged to take responsibility for their own learning and to understand that as learners, they have an active role to play in their training/learning and assessment process.

We want to make you feel as comfortable as possible whilst you undertake your training, so we keep our class sizes at a comfortable level to ensure optimum learning environments. We ensure that all our students receive the in-depth learning and unlimited support they deserve.

All Trainers have relevant industry knowledge and experience and are professional, friendly, supportive and dynamic individuals!

Training Guarantee

Once a student has commenced a training program, we agree to work together with them to produce a unified approach in the achieving of the relevant qualification they are undertaking. Australian Institute of Engineering will maintain compliance with all aspects of the Standards for RTOs 2015 and the National Code of Practice for Providers of Education and Training to Overseas Students 2018, including delivery and assessment arrangements and issuing of AQF certification documents.

 

Location and Public Transport

Australian Institute of Engineering is located within easy access of Wangaratta train station and bus stops and parking is available in nearby locations.

Please note: Australian Institute of Engineering classrooms and engineering workshops are located within GoTafe premises. There is no affiliation between Australian Institute of Engineering and GoTafe other than the access to premises.

Student Attendance and Behaviour

Students are required to follow all Australian Institute of Engineering rules and instructions from staff representing the organisation, act in a non- discriminatory manner at all times, and respect the rights of other students, staff and visitors.

Attendance at scheduled courses classes is paramount in ensuring students gain the maximum benefits associated with their training and fulfil the attendance requirements of their course. Students are responsible for notifying their Trainer (or the Student Administration Department) if they are unable to attend a training session for whatever reason.

Students are also required to adhere to Australian Institute of Engineering’s academic rules and regulations. If a student is found to have acted in a way that Australian Institute of Engineering deems to be misconduct, they may implement disciplinary action in the form of suspension or cancellation of the student’s enrolment.

Please note where the student breaches the RTO Policies and Procedures and therefore is cancelled from the course, no refund for course fees is payable to the student.

 

Complaints and Appeals

Students have access to Australian Institute of Engineering’s complaints and appeals process. The complaints and appeals policy and procedure ensure that fair and equitable processes are implemented for any complaints or appeals against Australian Institute of Engineering.

The definition for a complaint and an appeal are as follows:

Complaint

Initial notification of your dissatisfaction or an issue that has occurred

Appeal

Application to have the outcome of a complaint reviewed due to dissatisfaction with the process that has been followed in dealing with the initial complaint or to have an assessment decision reviewed.

 

Students are able to submit a formal complaint to Australian Institute of Engineering relating to any concern they may have (should they feel a person has acted inappropriately or treated someone unfairly, etc.). This can be submitted to Student Administration or directly to the CEO. All complaints are handled with confidence and are reviewed by the CEO.

A student may also appeal a decision made by Australian Institute of Engineering in regard to an assessment outcome. Where a student feels they have been unfairly judged and assessed on a specified task, project or assessment they may have the assessment reviewed by submitting an appeal form. Students must provide supporting evidence or explanations as to why they feel the assessment is unfair and why they should be given further opportunity to be assessed.

Please note: Complainants have the right to access advice and support from independent external agencies / persons at any point of the complaint and appeals process. Use of external services will be at the complainant’s costs unless otherwise authorised.

All students have access to the Complaints and Appeals Policy and Procedure (Appendix 1) and the Complaints and Appeals Form (Appendix 2) are listed as Appendixes to this Student Information Handbook, and copies can also be produced by the Student Administration Department at any time upon request.

Please read the Appendixes 1 and 2 for more details about the complaints and appeals process and related form.

 

Australian Institute of Engineering Equity Commitment

All Australian Institute of Engineering staff will adhere to the principles and practices of equity in education and training; they will treat every student fairly and without discrimination. Australian Institute of Engineering has procedures in place to ensure any student concerns are dealt with immediately and appropriately (refer to the Complaints and Appeals policy).

Australian Institute of Engineering acknowledges its legal obligations under State and Federal equal opportunity law, including:

  • The Equal Opportunity Act 2010 (Vic)

This Promotes recognition and acceptance of all people and to eliminate all forms of discrimination as far as possible

  • Privacy and Data Protection Act 2014 (Vic)

This promotes the responsible and transparent handling of personal information

  • The Privacy Act 1988 (Cth)

The Australian privacy principles sets out guidelines on how information must be collected, stored, used and destroyed with particular reference to use of information for direct marketing

  • Racial and Religious Tolerance Act 2001 (Vic)

This promotes racial and religious tolerance by prohibiting conduct involving the vilification of persons on the ground of race or religious belief

  • Charter of Human Rights and Responsibilities Act 2006 (Vic)

The Charter of Human Rights and Responsibilities Act 2006 (the Charter) is a Victorian law that sets out the basic rights, freedoms and responsibilities of all people in Victoria. It is about the relationship between government and the people it serves.

The Charter requires public authorities, such as Victorian state and local government departments and agencies, and people delivering services on behalf of government, to act consistently within the human rights in the Charter.

  • The Age Discrimination Act 2004 (Cth)

This prohibits age discrimination in many areas including employment, education, accommodation and the provision of goods and services.

  • The Disability Discrimination Act 1992 (Cth)

This provides protection for everyone in Australia against discrimination based on disability. It encourages everyone to be involved in implementing the Act and to share in the overall benefits to the community and the economy that flow from participation by the widest range of people.

  • The Racial Discrimination Act 1975 (Cth)

This aims to ensure that everyone is treated equally, regardless of their race, colour, descent, national, or ethnic origin.

  • The Sex Discrimination Act 1984 (Cth)

This prohibits discrimination on the basis of sex, marital or relationship status, actual or potential pregnancy, sexual orientation, gender identity, intersex status

Australian Institute of Engineering fosters equality and access in a training environment that is fair and conducive to learning at all levels. Our training services are available to all students regardless of ethnicity, gender, age, marital status, sexual orientation, physical or intellectual impairment.

All Australian Institute of Engineering staff are required to have an awareness and understanding of access and equity issues and are required to demonstrate access and equity principles in all dealings with students and other staff.

If you believe you have been treated unfairly by an Australian Institute of Engineering representative, please contact the CEO or Director.

 

Occupational Health and Safety

Australian Institute of Engineering complies with all relevant Occupational Health and Safety legislation (Occupational Health and Safety Regulations 2017 (VIC)). This legislation outlines the expectations for the health, safety and welfare of employees and other people at work, eliminate risks at the source, involve employers, employees and organisations in the implementation of health and safety standards.

Trainers/Assessors will actively take steps to identify hazards that could cause harm to Student n the learning environment.  Where possible, the Trainers/Assessors will take action to remove or control these hazards, and will report the hazard to the appropriate on-site personnel.

Where practicable, students must take responsibility for their own health and safety, and that of their fellow students. This means students must follow all safety rules, procedures, and the instructions of their Trainer while attending a training session.

Privacy

In accordance with our Privacy policy, we are committed to protecting the privacy and personal information of all of our students. Except as required under the Standards for Registered Training Organisations 2015, Government Contracts or by law, information about a student will not be disclosed to a third party without the consent of the student.

Relevant legislation includes:

  • Privacy Act 1988 (Cth)
  • Privacy and Data Protection Act 2014 (Vic)

 

The ESOS Legislative Framework

The Education Services for Overseas Students Act 2000, or ESOS Act, establishes legislative requirements and standards for the regulation of education and training institutions offering courses to international students in Australia on a student visa.

The following link provides details of all aspects of the ESOS Legislative Framework:

https://internationaleducation.gov.au/Regulatory-Information/Pages/Regulatoryinformation.aspx

 

Access to Student Records

Access by students to their personal records is available upon request to the Student Administration Department. Students may contact student administration to discuss a suitable time to view their file and access will only be granted once a student can confirm their identification.

Student Access to the file will be granted only once written notification is received and Student Administration has validated the student’s identification.

Access shall be provided within 2 days of confirming the student’s identification.

 

Student Support Services

Being a student is exciting, but it can also be challenging. All staff can be approached to gain advice on academic and personal issues. Staff at Australian Institute of Engineering will offer professional and confidential advice in areas where they can help and will ensure that all efforts are taken to ensure a positive learning experience is achieved.

Whilst all staff employed by the RTO has the responsibility to provide support to all students, the RTO shall nominate a ‘Student Support Officer’ who shall be available to all students, on an appointment basis, through the standard RTO hours of business.

Students can access the student support officer directly or via student administration and an appointment will be organised as soon as practical.

Currently the role and responsibility this ‘Student Support Officer’ is maintained by the person detailed below:

Name: Shubhneet Tyagi (CEO)                       Ph:  +61 3 8339 7955  Email:  support@auie.edu.au

The following support services are to be available and accessible for all students studying with the RTO. The RTO will provide students with contact details to refer any matters that require further follow up with relevant professionals. Any referrals are conducted by the RTO at no cost to the student, but fees and charges may apply where an external service is used by the student and this should be clarified by the student prior to using such services outside of the RTO.

Academic issues

Students may have concerns with their attendance, academic performance or other related issues that are placing them at risk of not achieving the requirements of their course. Students are able to gain advice and support in ensuring they maintain appropriate academic levels, attendance levels, and general support to ensure they achieve satisfactory results in their studies.

All international students’ progress and attendance is monitored and guidance and support provided where non satisfactory results are identified.

A student is able to access the student support officer to discuss any academic, attendance, or other related issues to studying at the RTO at any time. The student support officer will be able to provide advice and guidance, or referral, where required.

Personal / Social issues

There are many issues that may affect a student’s social or personal life and students have access to the Support Officer through normal RTO hours to gain advice and guidance on personal issues, accommodation issues, or family / friend issues. Where the Student Support Officer feels further support should be gained, a referral to an appropriate support service will be organised.

Accommodation

While the RTO does not offer accommodation services or take any responsibility for accommodation arrangements the RTO is able to refer students to appropriate accommodation services and are always available to discuss any issues or concerns a student may have with their accommodation arrangements.

All international students are encouraged to have accommodation organised prior to arrival in Australia but the Student Support Officer can refer students to appropriate accommodation services.

Medical Issues

Student Administration will always have an up to date list of medical professionals within access from the RTO location and any student with medical concerns should inform the student support officer who will assist them in finding an appropriate medical professional.

Local medical services can be gained from the student support officer.

Legal Services

The RTO is able to provide some advice and guidance on a limited range of situations. Where the Student Support Officer feels it appropriate for you to gain professional legal advice they will refer you to an appropriate legal professional.

  • Rural City of Wangaratta council referral services

The local council of Wangaratta has a of support services available in the Wangaratta region. These services can be found on their website:

http://www.wangaratta.vic.gov.au/living/

The Student Support Officer is able to provide links to external sources of support where staff at Australian Institute of Engineering are not qualified, or it is in the student’s best interests to seek professional advice.   All preferred/ suitable external links will be listed on the Student Support Services Referral List, which is also maintained by the Student Support Officer.

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English Language Requirements

All Vocational Education courses have an English language requirement. This requirement is met by achieving an IELTS testing score of 5.5. Students who do not have a current IELTS or equivalent test result are advised to have their English level tested prior to commencement of their chosen vocational course.

 

Further information on this requirement can be gained by contacting the RTO directly or you’re Education Agent.

As part of the enrolment process, students will also need to complete a language, literacy and numeracy (LLN) exercise which will be used to assess your LLN ability. Some students may be referred on for special help as required.

 

If you have a Language Literacy or Numeracy concern that you think may affect your training program, we encourage you to raise the matter through enrolment or directly with your Trainer/ Assessor.

 

Satisfactory Attendance

International students are required to maintain a full-time study load as part of their Student Visa requirements. The attendance of the student is monitored by the RTO and where a student is at risk of falling below the required 80% attendance, the RTO will council and provide support to prevent an unsatisfactory attendance record. Where there is an unsatisfactory record of attendance, the RTO is obliged to notify the Department of Education and Training (DET) and the Department of Immigration and Border Protection (DIPB). This may affect a student’s visa status.

 

Further details on student attendance can be found within the documented policy and procedure available upon request.

 

Academic Progress

International students are also required to maintain satisfactory academic progress as a condition of their Visa. Satisfactory progress is defined as maintaining a 50% competency rate for 2 consecutive semesters.

This progress is also monitored by the RTO and support and guidance will be given and intervention strategies implemented for students who are identified as at a risk of not achieving satisfactory academic progress. Where a student is unable to maintain the required 50% pass mark over two consecutive terms, the RTO is obliged to notify DET & DIBP. Where this occurs a student’s visa status may be affected.

 

Further details on academic progress can be found within the documented policy and procedure available upon request.

 

Student Conduct

Students are required to follow all rules of the RTO and the instructions from staff representing the RTO. Students are required to act in a non-discriminatory manner at all times and respect the rights of other students, staff and visitors.

 

Students are also required to adhere to academic rules and regulations as directed by the RTO or its representatives. Where a student is found to have acted in a way that the RTO deems to be misconduct, the RTO may implement disciplinary action in the form of suspension or cancellation of a student’s enrolment.

Unique Student Identifier

It is a requirement that all students must provide a Unique Student Identifier (USI) to Australian Institute of Engineering before a Qualification or Statement of Attainment can be issued (unless a USI Exemption has been granted by the Department of Education and Training).

This requirement includes all international students studying with Australian Institute of Engineering will need a USI. All international students studying in Australia will have been issued with an Australian Visa. This will allow them to use their passport as proof of ID when creating a USI.

Australian Institute of Engineering will include provision for the USI on the Written Agreement and will require all students to generate their own USI.

 

USI Exemption

A person with a genuine personal objection to being assigned a USI can apply for an exemption to the Student Identifiers Registrar. To apply for an exemption, the student must complete the Commonwealth Statutory Declaration Form found at: https://www.usi.gov.au/documents/usi-statutory-declaration

 

The student must send it to the register at the following address:

Student Identifiers Registrar
C/- Department of Education and Training
GPO Box 9880
Canberra ACT 2601

 

If a USI exemption is granted then the results of the training will not be accessible through the Commonwealth and will not appear on any authenticated VET transcript prepared by the Registrar.

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Students are able to initiate deferral, suspension or cancellation of their studies only in limited circumstances or may have their enrolment suspended by the RTO due to misbehaviour. A student enrolment may be cancelled where a serious breach of Visa or enrolment conditions has occurred.

 

It is important to note that deferring, suspending or cancelling a student’s enrolment may affect your student Visa.

 

Student Initiated Deferral or Suspension

Students may be able to temporarily defer the commencement of their studies or temporarily suspend their enrolment after commencement where they have a good reason to do so.

 

The RTO is only able to temporarily defer or suspend the enrolment of the student on the grounds of compassionate or compelling circumstances. These circumstances could include but are not limited to:

  • Serious illness or injury, where a medical certificate states that the student was / is unable to attend classes;
  • Bereavement of close family members such as parents or grandparents (Where possible a death certificate should be provided);
  • Major political upheaval or natural disaster in the home country requiring emergency travel and this has impacted on the student’s studies; or
  • A traumatic experience which could include:
    • involvement in, or witnessing of a serious accident; or
    • witnessing or being the victim of a serious crime, and this has impacted on the student (these cases should be supported by police or psychologists’ reports)
  • Inability to begin studying on the course commencement date due to delay in receiving a student visa.

Please Note: The above are only some of examples of what may be considered compassionate or compelling circumstances. The CEO will use their professional judgment and to assess each case on its individual merits. When determining whether compassionate or compelling circumstances exist, the RTO will consider documentary evidence provided to support the claim and will keep copies of these documents in the student’s file.

  • A student wishing to defer an enrolment must do so prior to the commencement of the course. Students must complete an ‘Application to Defer, Suspend or Cancel enrolment’ and submit to Student Administration. This application to defer must include in detail the ‘compassionate or compelling circumstances’ to support the temporary deferral of the start date of their studies.
  • A student wishing to temporarily suspend their studies after commencement must complete an ‘Application to Defer, Suspend or Cancel enrolment’ and submit to Student Administration. This application for suspension of study must include (in detail) the ‘compassionate or compelling circumstances’ to support the temporary suspension of studies.

 

 

 

 

Student Initiated Cancellation

A student may cancel their enrolment where they have decided to discontinue studying with the RTO.

 

Please note: Students wishing to transfer their enrolment prior to completing 6 months of study in their principle course must provide a letter of offer from an alternative provider. Further information can be gained from the ‘Transfer between Providers Policy and Procedure’.

 

Students wishing to cancel their enrolment must complete an ‘Application to Defer, Suspend or Cancel Enrolment’ and submit to Student Administration.

 

Provider Initiated Deferral

Australian Institute of Engineering may defer an enrolment where the course is not being offered at the proposed date, site, or any other reason the RTO deems necessary to cancel the course. In such cases a refund shall be processed as required or alternative courses offered. Please see ‘Provider Default’ within the Refund Policy and Procedure.

 

Provider Initiated Suspension or Cancellation

Australian Institute of Engineering may suspend or cancel a student enrolment where they have not paid fees as documented in their written agreement or has behaved in a manner that is not appropriate for an education setting such as misbehaviour. Such actions may include but is not limited to acts of discrimination, sexual harassment, vilification or bullying, as well as acts of cheating or plagiarism. Such acts of misbehaviour will be classified into one of two categories – Academic Misconduct or General Misconduct. Where the Academic or General Misconduct is considered severe enough, the RTO has the right to cancel the student enrolment.

 

Academic Misconduct

The following gives an indication to the types of behaviour that constitute ‘Academic Misconduct’ within Australian Institute of Engineering.

Assessment breaches such as:

  • Students must not copy or paraphrase any document, audio-visual material, computer-based material or artistic piece from another source except in accordance with the conventions of the field of study
  • Students must not use another person’s concepts, results or conclusions and pass them off as their own
  • In cases where the assessment task is intended to be individual work not group work, students must not prepare an assignment collaboratively and then submit work that is substantially the same as another student’s assessment.
  • Students must not ask another person to produce an assessable item for them.

 

General Misconduct

General misconduct is where a student has acted in a manner that is not appropriate for an education setting.

The following examples indicate the kinds of behaviour which constitute student misconduct.  They are for illustrative purposes and are not intended to be exhaustive. Examples of General Misconduct may include where a student has:

  • Non-payment of fees as documented in the student’s written agreement;
  • Does not follow the rules and procedures of the RTO;
  • prejudices the good name or reputation of the RTO;
  • prejudices the good order and governance of the RTO or interferes with the freedom of other people to pursue their studies, carry out their functions or participate in the life of the RTO;
  • fails to comply with conditions agreed in the contract;
  • wilfully disobeys or disregards any lawful order or direction from RTO personnel;
  • refuses to identify him or herself when lawfully asked to do so by an officer of the RTO;
  • fails to comply with any penalty imposed for breach of discipline;
  • misbehaves in a class, meeting or other activity under the control or supervision of the RTO, or on RTO premises or other premises to which the student has access as a student of the RTO;
  • obstructs any member of staff in the performance of their duties;
  • acts dishonestly in relation to admission to the RTO;
  • knowingly makes any false or misleading representation about things that concern the student as a student of the RTO or breaches any of RTO rules;
  • alters any documents or records;
  • harasses or intimidates another student, a member of staff, a visitor to the RTO, or any other person while the student is engaged in study or other activity at Australian Institute of Engineering, because of race, ethnic or national origin, sex, marital status, sexual preference, disability, age, political conviction, religious belief or for any other reason;
  • breaches any confidence of the RTO;
  • misuses any facility in a manner which is illegal, or which is or will be detrimental to the rights or property of others. This includes the misuse, in any way, of any computing or communications equipment or capacity to which the student has access at or away from the RTO premises while acting as the RTO student, in a manner which is illegal or which is or will be detrimental to the rights or property of others;
  • steals, destroys or damages a facility or property of the RTO or for which the RTO is responsible; or
  • is guilty of any improper conduct

 

Where a student has been identified of Academic or General Misconduct the CEO shall be informed and will make a decision on the penalty and the severity of the penalty. The CEO may take into account the type of misconduct that has occurred and the level of misconduct that occurred when deciding penalties.

 

The penalties the Australian Institute of Engineering may impose include:

  • Non-payment of fees may result in suspension of studies until such time as the remaining fees are paid or cancel the enrolment where it has been determined the collection of fees will not be possible.
  • Academic Misconduct could include a warning, repeating an assessment task, deemed NYC in the unit of competency, or suspension or cancellation of enrolment
  • General Misconduct may result in a warning, a charge for any costs that may have caused, request for formal apology if the action affected a third party, or suspension or cancellation of enrolment

 

 

Further details on deferrals, suspensions, and cancellations can be found within the documented policy and procedure available upon request.

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Australia

Australia is a unique and diverse country in every way – in culture, population, climate, geography, and history.

 

Culture

Australian culture is as broad and varied as the country’s landscape. Australia is multicultural and multiracial and this is reflected in the country’s food, lifestyle and cultural practices and experience.

Australia has an important heritage from its indigenous people, which plays a defining role in the cultural landscape.

This diversity of influences creates a cultural environment in Australia that is lively, energised, innovative, and outward looking.

 

Population

Australia’s population is roughly 22.0 million people. The most populous states are New South Wales and Victoria, with their respective capitals, Sydney and Melbourne, the largest cities in Australia.

Australia’s population is concentrated along the coastal region of Australia from Adelaide to Cairns, with a small concentration around Perth, Western Australia. The centre of Australia is sparsely populated.

 

Climate

The majority of Australia experiences temperate weather for most of the year.

The northern states of Australia are typically warm all the time, with the southern states experiencing cool winters but rarely sub-zero temperatures.

Snow falls on the higher mountains during the winter months, enabling skiing in southern New South Wales and Victorian ski resorts, as well as the smaller resorts in Australia’s island state, Tasmania.

 

Geography

Australia is an island continent and the world’s oldest and sixth largest country (7,682,300 sq. km).

Lying between the Indian and Pacific oceans, the country is approximately 4,000 km from east to west and 3,200 km from north to south, with a coastline 36,735 km long.

Canberra is Australia’s capital city. With a population of approximately 320,000 and situated in the Australian Capital Territory, Canberra is roughly half way between the two largest cities Melbourne and Sydney.

Australia has 17 listed World Heritage properties. Australia is also famous for its landmark buildings including the Sydney Opera House, and the Sydney Harbour Bridge; its ancient geology, as well as for its high country.

 

History

Australia’s first inhabitants, the Aboriginal people, are believed to have migrated from some unknown point in Asia to Australia between 50,000 and 60,000 years ago.

While Captain James Cook is credited with Australia’s European discovery in 1770, a Portuguese possibly first sighted the country, while the Dutch are known to have explored the coastal regions in the 1640s.

The first European settlement of Australia was in January 1788, when the First Fleet sailed into Botany Bay under the command of Captain Arthur Phillip. Originally established as a penal colony, by the 1830s the number of free settlers was increasing. Transportation of convicts to the eastern colonies was abolished in 1852 and to the western colonies in 1868.

 

 

Legal system

Australia follows a Westminster system of government and law inherited from the British who originally colonised the country.

There are two main political parties and a number of minor parties, which make up the Commonwealth parliament. Each state and territory also has its own government.

 

 

Living in Wangaratta

Wangaratta is a city in the northeast of Victoria, Australia, approximately 250 km from Melbourne along the Hume Highway. The city has an estimated urban population of approximately 19,000 people.

Wangaratta is strategically located on the Hume Corridor between Melbourne and Sydney and is located approximately 2½ hours from Melbourne by car (and 3½ hours by train). It is one of the main gateways between Victoria and New South Wales and a key access point to north eastern and central Victoria. The municipality encompasses the Alpine Valleys of the King and lower Ovens Rivers and is a gateway to the Victorian high country and alpine regions.

Situated on the Hume Freeway, and the Melbourne to Sydney rail line, Wangaratta is a regional centre that services the surrounding agricultural area and provides strong recreational, commercial, educational, tourism and health facilities

Wangaratta is a leading regional centre providing a range of services for all age groups.  The Rural City provides strong recreational, commercial, educational, tourism and health facilities, including regional private and public hospitals.  It has diverse industry and economic stability and is the regional headquarters for several state government agencies.

Wangaratta is surrounded by rich agricultural land which produces high quality produce and world-class wines. Mount Hotham, Falls Creek and Mount Buffalo are all in close proximity offering excellent skiing in winter and bush walking, fishing, cycling or four wheel driving in summer.

Wangaratta’s regional economy is very diverse. Home to major manufacturing industries, transport and distribution activities, and is the regional headquarters for several Victorian Government agencies. Wangaratta has around 3,040 businesses and a workforce of approximately 11,400 people. The region is also one of the most valuable and versatile agricultural growing areas of Australia with reliable rainfall and fertile soil.

The city relies heavily on imports of professional services and equipment to support the manufacturing sector.

Wangaratta is on the state rail network with both V/Line passenger and freight services connecting the city to Melbourne and Sydney. The Wangaratta Aerodrome is used for emergency, charter and flight training services.

Please see the following links for further information on the Wangaratta region:

  • Rural City Of Wangaratta

http://www.wangaratta.vic.gov.au/living/

  • Department of Economic Development, Jobs, Transport & Resources (Regional Victoria)

http://regionalliving.vic.gov.au/explore-regional-victoria/ovens-murray/wangaratta

  • Regional Development Victoria

http://regionalliving.vic.gov.au/explore-regional-victoria/ovens-murray?gclid=EAIaIQobChMI55PFwd_62AIVkwgqCh3FkArEEAMYASAAEgLcwfD_BwE

Wangaratta has a humid subtropical climate. It also tends to receive dry searing winds from the northwest. April is the driest month; June is the wettest. Despite its location close to the Snowy Mountains and the ski fields, Wangaratta does not get severely cold or snowy in winter and daytime maximum temperatures are rather mild, although cold air drifting down from the mountains can cause frosty mornings during clear winter nights. Rain falls as thunderstorms in the summer, and in winter with cold fronts. Occasional severe heat waves are caused by hot, dry air from the central deserts of Australia moving over the area.

 

Indicative Costs of Living in Wangaratta

All prices are in Australian dollars and are only indicative.

 Accommodation in Wangaratta (per month):

Apartment (1 bedroom) in City Centre $900

Apartment (1 bedroom) Outside of Centre $800

Apartment (3 bedrooms) in City Centre $1,700

Apartment (3 bedrooms) Outside of Centre $1,200

 

Food:

Eating out:

Breakfast $10-$20

Lunch $10-$20

Dinner $15-$40

 

Supermarket:

Milk: 1 litre $1.50

Bread $3

Meat $10-$25

 

Transport in Wangaratta:

  • Train – V-Line (Wangaratta – Melbourne) Return Fare $95.00 (approx. duration 3.5 hours each way)
  • Bus (Local transport) – Short fare – $3.00
  • Taxi – Approximately $2.00 per km + $4.50 tariff fee

 

You will need to make sure you have enough funds to support you when you first arrive.  It is recommended that you have approximately AU$1500 to AU$2000 available for the first two to three weeks to pay for temporary accommodation and transport.  You should bring most of this money as either Traveller’s Cheques or on an international credit card.  Traveller’s cheques can be cashed at any bank or currency exchange in Australia.

Please note that it is not safe to bring large sums of money with you!  Lost credit cards or traveller’s cheques can be replaced, but very few travel insurance companies will replace lost or stolen cash.  Do not ask someone you have just met to handle your cash for you or to take your cash to make payments for you. Not even someone who may indicate they are studying at the same education institution.

 

 School Aged Dependants

If you are to be accompanied by any school aged dependant’s you are required to ensure that they are enrolled in a school. The options are enrolling in a Government or Private School. In both cases you will be required to pay any fees.

There are a number of schools throughout the Wangaratta region. Please see the following links for further details and contact points. You will need to contact schools directly to enquire on availability and fees.

Rural City of Wangaratta council website:

 

Overseas Student Health Cover (OSHC)

All student visa holders must have Overseas Student Health Cover (OSHC) which provides medical and hospital insurance in Australia. You must not arrive in Australia before your health insurance starts. If you are in Australia and do not have adequate health insurance, you are in breach of visa condition 8501.

AIE does not organise OSHC for students and all students are responsible for organising this prior to arrival in Australia.

Further information on OSHC can be found through the following Australian Government Departments:

  • Department of Immigration and Border Protection – Health Insurance for students

https://www.border.gov.au/Trav/Stud/More/Health-Insurance-for-Students

  • The Department of Health – Overseas Student Health Cover – Frequently Asked Questions

http://www.health.gov.au/internet/main/publishing.nsf/Content/Overseas+Student+Health+Cover+FAQ-1

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Competency-Based Training and Assessment Process

Competency-based training (CBT) is an approach to vocational education and training that places emphasis on what a person can do in the workplace as a result of completing a training program. The aim of CBT is to ensure that vocational education and training programs better meet the needs of Australia’s industries and enterprises.

 

Outcomes from CBT reflect workplace duties, working environments and performance requirements. This should include performing higher level duties such as planning, problem solving and managing tasks through to completion. CBT programs are often comprised of Units of Competency that contain specific learning outcomes, which are based on standards set by the particular industry. Delivery of training may occur in a variety of forms to ensure an overall understanding of all skills and knowledge is available.

 

 

Assessment is the process of collecting evidence and making judgments on whether competency has been achieved. The purpose of assessment is to confirm that an individual can perform the standard expected in the workplace, as expressed in the relevant endorsed industry or enterprise competency standards. Assessments through this course will require students to complete a variety of written work, oral questions, practical demonstrations and assignment/portfolio presentations.

 

Where a student has undertaken an assessment and it has been marked as NYC (Not Yet Competent), they be allowed to re-sit the test/or have a re-assessment. If they are deemed NYC for a second and third time they are to re-enrol into that unit/ subject. This will include re-training and therefore a re-enrolment fee for the unit in question.

 

Recognition of Prior Learning (RPL) and Credit Transfer (CT)

Competency-based training places emphasis on the workplace application of attained knowledge and skills – not how long spent in training or the amount of knowledge acquired in a formal learning environment.

 

The RTO will ensure the following definition of Credit Transfer is implemented:

 

Credit Transfer: Credit transfer assesses the initial course or subject that an individual is using to claim access to, or the award of credit in, a destination course. The assessment determines the extent to which the client’s initial course or subject is equivalent to the required learning outcomes, competency outcomes, or standards in a qualification. This may include credit transfer based on formal learning that is outside the AQF.

 

Australian Qualifications and Statements of Attainments that have been issued by any other Registered Training Organisation (RTO) will be recognised by Australian Institute of Engineering. To apply for a Credit Transfer, students must be able to present their original Qualification or Statement of Attainment with National codes and titles that match the current course in which they are enrolled.

 

Recognition of Prior Learning (RPL) is the acknowledgment of skills and knowledge obtained through formal training, work experience and/or life experience.  The purpose of this process is to identify and assess previously acquired skills and knowledge against the required competency standards.

 

Course students applying for RPL must provide evidence to the satisfaction of Australian Institute of Engineering.  This evidence must clearly indicate that the applicant is able to demonstrate all the required skills and knowledge.

 

Information and documentation regarding the application procedure for RPL and/or Credit Transfers will be made available to all students upon request.

 

Please note that RPL cannot be granted for part of a unit. Any applicant may appeal in writing against a decision regarding RPL to the CEO by following the ‘Complaints and Appeals Policy and Procedure.’

 

Language Literacy and Numeracy

Australian Institute of Engineering recognises that reading, writing, listening, speaking and understanding mathematical concepts and processes are integral skills required for work and are therefore an important component of training.  As all students are individuals with different life experiences, literacy and numeracy skills vary.

 

As part of the enrolment process, the student will need to complete a language, literacy and numeracy (LLN) exercise which will be used to assess the LLN ability of the student. Some students may be referred on for special help as required.

 

We encourage students with Language Literacy or Numeracy concerns to undertake training.  A range of support services can be provided for the student upon request.

 

The possible support measures may include:

  • Additional training time
  • One-on-one training
  • Providing materials in alternative formats
  • Reasonable adjustment
  • Referral to external agencies who may be able to assist

 

If you have a Language Literacy or Numeracy concern that is affecting your training program, we encourage you to raise the matter directly with your Trainer.

 

Training Evaluation

Australian Institute of Engineering fully appreciates and acts accordingly to any feedback that you give us.  Students are encouraged to bring any issues of concern they may have to the attention of appropriate staff as soon as possible. This ensures the ability for the RTO to address any immediate areas of concern.

Feedback shall be gained from the student at various points throughout the program at an informal level. The RTO shall also conduct formal feedback at two (2) occasions throughout the student course (midpoint and completion):

 

Midpoint Feedback:

At the midpoint of a student’s course of study, the student will be asked to complete a ‘Midpoint Feedback Survey’. This allows the RTO to ensure that the student is satisfied with the services that the RTO is providing and that they are receiving the services outlined in their enrolment information.

The Midpoint Feedback Form will administered by Student Administration and the relevant Trainer / Assessor. Completed surveys are to be submitted to the Student Administration Department.

A summary of the feedback collected is to be presented for review through the RTO Meetings where required action can be determined.

Completion Feedback:

Students are also asked to complete a ‘Learner Questionnaire’ upon completion of their course of study. This evaluation requests feedback across a range of aspects including:

  • Course content
  • Course delivery
  • Course assessment
  • Training Staff
  • Facilities
  • Resources

 

Please be assured that feedback forms remain confidential and are only used for the purpose of improving the quality of our service to students.

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Prior to enrolment, we will provide all students with course information, including content and vocational outcomes.

Please refer to individual Student Course Outline Brochures for course details, entry requirements, tuition fees, the enrolment process and related information.

 Enrolment Process

The enrolment process is completed by following the steps outlined below:

 

  1. Read and understand the information contained in the Course Brochure and in this document.
  2. Complete and sign the Application Form (International Students) to declare that you understand all of the information provided and confirm your interest in the selected course. This will include providing a range of information and documents to support your application.
  3. Return the Application Form to Australian Institute of Engineering.
  4. You will then receive a Letter of Offer and Written Agreement confirming your enrolment details which must be signed and returned to confirm your enrolment with Australian Institute of Engineering.
  5. Undertake a Language, Literacy and Numeracy test at Australian Institute of Engineering prior to your commencement of the course.

 

Please Note: The information collected on the Enrolment Form is used for administrative and statistical purposes and will remain confidential.

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Course Fees

Please note that Australian Institute of Engineering may update fees and charges from time to time and it is recommended potential students contact Australian Institute of Engineering to ensure the most up to date information is obtained. Please note that student don’t need to supply any material or welding PPE’s (except appropriate clothing and safety shoes) as Australian Institute of Engineering will supply and material fees will be charged.

Current course fees are as follows:

Course Fees
MEM30205 – Certificate III in Engineering – Mechanical Trade Application Fee:          $100

Tuition Fee:                 $12,000

Materials Fee:              $250

Total Fees payable:      $12,350

 

MEM30305 – Certificate III in Engineering – Fabrication Trade Application Fee:          $100

Tuition Fee:                 $12,000

Materials Fee:              $250

Total Fees payable:      $12,350

 

MEM40105 – Certificate IV in Engineering Application Fee:          $100

Tuition Fee:                 $18,500

Materials Fee:              $250

Total Fees payable:      $18,850

 

MEM50105 – Diploma of Engineering – Advanced Trade Application Fee:          $100

Tuition Fee:                 $25,000

Materials Fee:              $250

Total Fees payable:      $25,350

 

 

Please note:

Australian Institute of Engineering will not require an international student or intending overseas student undertaking a course that is more than 25 weeks, to pay more than 50% of the student’s total tuition fees for a course before the student has begun the course.

While Australian Institute of Engineering cannot require students to pay more than 50 per cent up front, it can accept more than 50 per cent of tuition fees before a course starts if the student, or the person responsible for paying the fees, chooses to pay more.

 

Refunds Arrangements

All applications for refunds must be made in writing by way of the ‘Refund Application Form’ and submitted to the CEO. Approved applications will be processed within 14 days from the date of application.

The assessment of refund applications shall be granted as indicated below:

 

Outline of Student Default Refund Arrangements
Visa refused prior to course commencement Full refund
Withdrawal prior to agreed start date Full refund of pre-paid tuition fees
Withdrawal after course commencement No Refund of pre-paid fees
Withdrawal after course commencement (with confirmed extenuating circumstances) Refund of unused tuition fees

 

Extenuating circumstances

Students may have extenuating circumstances that prevent them from attending scheduled course dates. These circumstances may include (but are not limited to):

  • Illness
  • Family or personal matters
  • Other extraordinary reasons

 

Where evidence can be successfully provided to support the student’s circumstances, course fees may either be transferred to the next available course where applicable, or a refund of unused course fees will be issued. This decision of assessing the extenuating circumstances rests with the CEO and shall be assessed on a case by case situation.

Please note: where the Student breaches the conditions of enrolment no refund is payable.

 

All clients have the right to appeal a refund decision made by Australian Institute of Engineering by accessing the Complaints and Appeals Policy and Procedure.

These refund arrangements and the availability of the complaints and appeals processes, does not remove the client’s right to take action under Australia’s consumer protection laws, including but not limited to a statutory cooling-off period, if one applies.

 

The full refund policy and procedure is included in Appendix 3 of this Student Information Handbook.

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All learners will be issued with a Qualification and / or a Statement of Attainment within 30 days of completion of their course provided that the student successfully completed all required assessment tasks, full payment of fees has been received by the RTO, and the student has a USI number (unless a USI exemption applies for the student).

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