At the beginning of a course of study the students are to be given a short orientation and it must include the following:

• A tour of the RTO identifying classrooms, student areas, student administration area, and any other relevant areas within the RTO such as toilets, fire exits, and restricted areas.
• All students are to receive a copy of the ‘Student Information’ document and each section explained to students.
• Students are to be provided information on how to access the student support services within Australian Institute of Engineering.